Privacy Policy

Materials Australia (the Institute of Materials Engineering Australasia Ltd. ABN 40 004 249 183) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

Materials Australia is the peak representative body of Australian materials scientists and engineers, and related professionals.

As the trusted voice of the industry, our Vision is to be the peak materials body in Australia, providing members with a competitive advantage. We do this via access to networks into industry, research, education, government and the wider community.

We are a Technical Society of Engineers Australia.

Statement of Commitment

This policy details our practices for the gathering, protection and handling of personal and sensitive information relating to our members, employees, customers and other stakeholders. Materials Australia respects the privacy rights of individuals and voluntarily seeks to only collect and store personal information in a manner consistent with the National Privacy Principles. At Materials Australia we aim to provide you with the best possible service and in doing so we are committed to protecting your privacy and security of personal information. Please read on for more details about our privacy & security policies.

Information Held

Materials Australia currently collects and stores information on its members, employees, contractors, subscribers, customers and other stakeholders. It acknowledges that providing personal information is an act of trust and unless you give direct consent to do otherwise, Materials Australia will only collect and use your personal information as set out below. The only personal information the Materials Australia collects is what you tell us about yourself and how you use our website, for example applying for membership or registering for an event or subscription service. The advantage of giving this information is that it allows the Materials Australia to better respond to your service needs and personal interests. Any further collection of your personal information, other than that explained below, will only occur with your consent either implied or expressed.

Depending on the nature of the relationship with Materials Australia (member, business, employee, etc) this information may include:

• Information relating to home, work or other address, phone and fax numbers, email and web addresses.
• Personal information such as gender, date of birth, educational qualification, employer and employment position.
• Personal information related to members professional achievements.
• Personal contact information for authors submitting material for publication in Materials Australia publications.
• For employees – information documenting tax file numbers, letters of appointment and employment contract, work history, bank account details, salary records and leave taken or accrued.
• Membership and other relationship details including a history of orders, registrations, attendance and transactions, and for some customers/contractors with ongoing business relationships, credit card and bank account details.
• If you contact us, we may keep a record of that contact.

Collection, Use & Disclosure

The above information is collected for the primary purpose of effectively servicing the relationship established between Materials Australia and the individual or organisation. At all times, Materials Australia strives to ensure that the collection and storage of such information is fair, lawful and un-intrusive. The Materials Australia will use this information in accordance with the general intent of the original purposes for which the information was provided. For members these purposes include all activities consistent with the organisation’s mission and constitutional objectives, including operational management by the Board, National Committees, State Branches and Editorial Committees. Materials Australia has a policy of not selling or disclosing this information outside of the Materials Australia organisational structure. Materials Australia is required to hold this information to meet its obligations under relevant legislation, ensuring OH&S welfare of employees, allowing appropriate insurance and ultimately delivering meaningful, efficient and cost effective services to members and customers.

Access, Accuracy, Correction & Security

All individuals are provided access to their information upon request. It is Materials Australia’s objective to have the most up-to-date and accurate information possible utilising our ‘Members Only’ web based data update facility. All Materials Australia data is stored securely and can only be accessed by authorised Materials Australia staff and officers. This information will not be disclosed without your consent either implied or expressed.

Website

Use of cookies. Cookies are pieces of information that a website transfers to your computer’s hard disk to protect your information while you are logged-in. Most web browsers are set to accept cookies. Materials Australia uses cookies to make your use of our website and services as secure as possible. Cookies do not personally identify users, although they do identify users browsers. Cookies are useful to determine overall traffic patterns through the website. Cookies also are necessary to provide you with many of the services available on the Materials Australia website. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may result in some access delays or inconveniences when using some of Materials Australia’s online services. The Materials Australia Website uses industry standard security protocols to protect the personal information you disclose in using the website’s Member Online facilities. Paper transaction records containing credit card authorisations are archived in accordance with appropriate ATO legislation.

Links to other sites
 Materials Australia is not responsible for the privacy practices or the content of linked web sites.

Refund Policy

If for any reason you are not completely satisfied with your Materials Australia membership subscription, we will give you a 30 day money-back guarantee from the time you join Materials Australia. Please email us at within that time if you are not satisfied with your membership so that we may resolve any issues associated with your membership. We value your membership and are focused on providing excellent membership services.

Complaint Process

If you believe that we have not protected your personal information as set out in this Policy, you may lodge a written complaint with the Executive Officer, Materials Australia, PO Box 19, Parkville VIC 3052, imea@materialsaustralia.com.au If you are not satisfied with the result of your complaint to the Executive Officer, you can refer your complaint to the Materials Australia Board of Directors C/- the Materials Australia National Office. If you are still not satisfied with the result of your complaint you can refer your complaint to the Federal Privacy Commissioner, GPO Box 5218, Sydney NSW 1012.